Privacy Policy

1. What Information We Collect

Information about your use of the Platforms. We may collect information about your operation on the Platforms, mainly including information that you click, browse, download, share, and your search record, video editing acts, or any other information provided during your use of our Services, so that we could provide you with the functions of the Platforms.

Device and log information. When you use our Services through the Platforms, in order to make sure you use our Services normally and the functions operate smoothly and safely, improve and optimize your use experience, Carryout advertisement putting and message push， and protect your account security, we will collect your device and log information as follows: Include unique device identifier, GUID, device model, system language, country, advertising identifier, operating system, system version number, IP address, software version number, access network, network quality data, and service log information.

Feedback information. When you contact us for feedback or customer service, we will collect the information and material that you submitted, and your contact information (such as your phone number, and email address), so that we could contact you and answer your questions or provide other customer services to you.

For more details about how we handle photos and face data specifically for AI image generation, please see Section 2.2 below.

User Content. We may collect the content you create, upload, generate, or access through the Services, including the photographs, images, audio recordings, and videos you upload, video templates you generate or view, comments you make, and other actions you take on the Services, such as liking content, including associated metadata (such as when, where, and by whom the content was created) (“User Content”). When you create User Content, we may upload or import it to the Services before you save or post the User Content (also known as pre-uploading). For example, in order to recommend audio options, generate captions, and to provide other personalized recommendations we may pre-upload User Content to improve your experience. You are not required to create an account when using our Services, but some of the functionality will be limited if you do not create an account. Additionally, we collect Information, including text, images, and videos, found in your device’s clipboard, with your permission. For example, if you choose to initiate information sharing with a third-party platform, or choose to paste content from the clipboard onto the Services, we access this information stored in your clipboard in order to fulfill your request. We may also collect information about you where you choose to use the Services without creating an account, as otherwise described in this Privacy Policy.

In order to realize image and video processing quickly and accurately, we may need to upload the material or material tags to be processed to the cloud server for effect processing. The uploaded materials or tags are only used for image/video effect processing through related functions. We will not store the materials, tags and any related information for more than the necessary time, or use them for any other purpose besides this, or Provide to third parties.

2. Which permissions we might ask you to authorize

2.1Which permissions we might ask you to authorize

In order to provide you with more high-quality, efficient products and services and improve your service experience, we may ask you to authorize the corresponding terminal device permissions in the following additional services we provide to you. We collect the following permissions and corresponding information following the criterion of minimal data collection with your consent:

• Camera permissions（if any): for video shooting；
• Microphone permissions: for video shooting and editing；
• Album: used to access photos for video editing or upload and download personal videos, photos, audios；
• Apple Music: used to access the user's local and online music, which is convenient for users to add music for making videos.
• Receive notification messages: used to receive messages;
• Gets the current network status: to alert users whether they are currently using the mobile network or determine whether a user's wifi network is available；
• IDFA permission: for ad tracking.

If you access our Service through a device made by Apple, Inc. (“Apple”), this term will apply: Identifier for advertisers (“IDFA”) is analogous to an advertising cookie on Apple mobile devices (“iPhones”). Apple created the IDFA for ad tracking. It enables an advertiser to get notified when you have taken an action like clicking on their ad or installing their app. Starting with iOS14.5, You can choose whether to grant ad tracking. When you clicked the “Ask App Not to Track” button on your iPhone, we would not be able to access the device’s IDFA, so we could not use the IDFA to track you across apps and services. You also can turn off the ad tracking permission at your own discretion at any time in the system Settings of your terminal device. If you turn off the ad tracking permission, we will not track.

You can check the status of the above permissions in the system settings of your terminal device, and you can turn on or off any or all above permissions at your own discretion at any time. Please note that when you open any permission. It means that you authorize us to collect and use the personal information corresponding to the permission to provide you with the above corresponding services. Once you turn off any permission, it means that you cancel or revoke the authorization of the permission, And we will no longer continue to collect and use the corresponding personal information based on this permission, nor will we be able to provide you with the services corresponding to this permission. However, your decision to turn off the permissions will not affect the previous collection and use of information based on your previous authorization.

2.2Face Detection and Image Generation

Facebox does not use Apple's TrueDepth API, ARKit, or Face ID, and does not create or store any faceprint, facial geometry, or biometric identifier. To make sure a photo will work with our AI image generation, the app performs an on-device face check using Google ML Kit. This check runs locally on your device and only confirms that the photo contains a single, clearly visible, forward-facing face. It does not generate or save any biometric template, and no face-detection data leaves your device. When you choose to generate images, the photo you upload is stored in Google Firebase Cloud Storage and processed by our image-generation service for the sole purpose of creating your stylized images. We do not sell your photos and do not use them for advertising. We retain your uploaded photos and generated images only as long as needed to provide the service. You can delete them at any time by deleting your account/data in the app, which permanently removes your uploaded photos, generation history, and account.

Facebox does not retain any face data — the on-device face-detection result is transient, exists only momentarily in memory during the check, and is never saved, stored, logged, or transmitted off your device.

3. How We Collect Your Information

We collect information in different ways.

Information you provide directly

We collect personal information from you upon your registration for our Services and upon your log‑in to or accessing of FaceBox, our Website, or our Services. We collect any additional information about you when you interact with us electronically or in person, when you access FaceBox, or our Website, and when we provide our Services to you. This includes, for example, your email address, contact details, feedback, support requests, and any content you voluntarily upload or create.

Information collected automatically (passively)

It may not be readily apparent to you when such data is being collected. For instance, when you visit our Website or download or use FaceBox, your IP address is collected so that we know where to send information you are requesting. An IP address is a number that is used by computers on the network to identify your device every time you log on to the Internet. In addition to IP address, we automatically collect device and log information, such as device model, operating system version, unique device identifiers (e.g., IDFA or Android Advertising ID), app version, language settings, access timestamps, session duration, in‑app actions (which features you use, what content you view, edit, or share), and crash logs.

Use of analytics tools

We use third‑party analytics services, including Firebase Analytics and Amplitude, to collect, aggregate, and analyse this automatically collected data. These tools help us understand how users interact with our App, improve performance, personalise content, and fix technical issues. Firebase and Amplitude may use cookies, SDKs, or similar technologies to track your usage across sessions. The data they collect is processed in aggregated and anonymised form, and we do not use it to identify you personally, except where necessary for security or legal compliance.

4. How We Use Your Personal Information

We may use the information you have provided pursuant to this Policy to provide our Services or to communicate with you. Specifically, we may use your information for the following purposes:

• We use information to improve our Services. We use your information to help us create, develop, operate, deliver, and improve our Services. For example, we might look at usage trends to make sure the Platform is easy to use.
• We use information for security purposes. We may use information for account and network security purposes, including in order to protect our Services for the benefit of all our users, and pre-screening or scanning uploaded content for potentially illegal content. We may use your information for security prevention, customer security services, etc.
• We use information to send important notices, such as alerts about your account and changes to our terms, conditions, and policies.
• We store and maintain your information for our legal obligations. For example, we may record, audit, analyze and dispose of your information according to applicable laws in case of emergency.

5. Use of Cookies and Similar Technologies

We collect information about you using cookies and similar tracking technologies. Cookies are small data files stored on your device by a website or an app. The cookies that we use are primarily for authentication purposes (to facilitate your log‑in) and session cookies (to recognise your preferences while navigating through the App or Website).

Usually the information that we collect automatically through cookies is statistical data and cannot be used to identify you as an individual. It helps us to improve our App, Website and Services and to deliver a better and more personalised experience.

Additionally, there may be third‑party cookies used on our Website by third‑party service providers (such as analytics tools or advertisers). These cookies are not related to your profile, they cannot identify who you are, and therefore are not linked to your personal data. For more information about the third‑party analytics tools we use, please refer to Section 3 of this Privacy Policy.

When you first visit our Website, we may ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit, except to record that you have not consented to their use for any other purpose. If you choose not to use cookies or you prevent their use through your browser or device settings, you may not be able to use all the functionality of our Website or Services.

6. Storage and Retention of Your Information

6.1Storage of Your Information

The information that we collect from you may be transferred to, and stored at, a destination inside or outside of your country, for the purposes as described in the Policy. By submitting your information, you agree to this transfer, storing or processing. We will take reasonable steps to secure your information and treat it in accordance with the Policy and applicable laws.

6.2Retention of Your Information

We retain personal information for as long as necessary to provide our Services or fulfill the original or directly related purpose for which such information was collected, or for other business purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. We are required by law to keep some types of information for certain periods of time (e.g. statute of limitations). If your personal information is no longer necessary for the legal or business purposes for which it is processed, we will generally destroy or anonymize that information.

7. How We Share Your Information

Whenever selling any personal information to third parties, although it may be shared only when necessary to perform a legitimate business function.

We may share your necessary personal information data to third-party service providers to help us deliver and improve Services, marketing, push/deliver notification bar messages, and to help you to share content to third-parties media websites, and other legitimate business functions.We never sell your photos or use them for advertising purposes. Any sharing of User Content with third‑party service providers (e.g., cloud storage or image processing) is limited strictly to providing the requested functionality and is subject to contractual obligations that prohibit any other use.We will confirm on what basis each third-party will use your personal information and we will ensure that there are adequate safeguards and processes in place to protect your personal data.

We will disclose or transfer your Information, only if required to do so by law, or we have acquired consent from you, or in the good faith belief that any such action is necessary to: (a) comply with any legal requirements or comply with the legal process served on us or the Platforms; (b) protect and defend the rights or property of us, and (c) act under exigent circumstances to protect the personal safety of our users, or the general public.

We will not share, transfer or disclose your personal information in a way of violating this Policy or applicable laws. In the event of a transfer of information that may result from a possible merger, division, acquisition, asset sale, or bankruptcy liquidation by us, we will require the successor to protect your personal information in accordance with laws, regulations, and standards not lower than those set forth in this Policy.

8. How We Protect Your Information

We are committed to ensuring that your personal information is secure. In order to prevent unauthorized access, disclosure or other similar risks, we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect from your use of our Services on the Platforms. We will use all reasonable efforts to safeguard your personal information.

We review our strategies and update as necessary to meet our business needs, changes in technology, and regulatory requirements. These measures include, but are not limited to, technical and organizational security policies and procedures, security controls and employee training. For example, when you send or receive data from FaceBox App, we make sure they are encrypted using Secure Sockets Layer ("SSL") or other algorithms.

If we become aware of any breach that affects the security of your personal information, we will provide you with notice as required by applicable laws. By using the Platforms, you agree to accept notice electronically.

9. Your Rights

If you would like further information in relation to your legal rights under applicable law or would like to exercise any of them, please contact us using the information in the “How to Contact Us” section below at any time.

Your local laws may permit you to request that we:

• provide access to and/or a copy of certain information we hold about you
• prevent the processing of your information for direct marketing purposes (including any direct marketing processing based on profiling)
• update information that is out of date or incorrect
• delete certain information which we are holding about you
• restrict the way that we process and disclose certain of your information
• transfer your information to a third-party provider of services
• revoke your consent for the processing of your information

Cancel account

If you have registered a relevant account, you can choose to cancel your account at any time. You can cancel your account in "Settings" - "Account and Security" - "Cancel Account". Before you cancel your account, we may need to verify your personal identity, security status, device information, etc. You know and understand that the act of canceling your account is irreversible. When you cancel your account, we will delete or anonymize your personal information, except as otherwise provided by laws and regulations.

We will consider all requests and provide our response within the time period stated by applicable laws. Please note, however, that certain information may be exempt from such requests in some circumstances, which may include if we need to keep processing your information for our legitimate interests or to comply with a legal obligation. We may request you provide us with the information necessary to confirm your identity before responding to your request.

10. Minor’s/Children’s Privacy

The Platform is not intended for Children. Children under the age of 13 must not use the Platform for any purpose without first obtaining parental/guardian’s consent to this Privacy Policy (both for themselves and on your behalf). We do not knowingly collect personally identifiable information from children.

It is our policy not to require personal information from minors or offer to send any promotional materials to persons in that category. We do not seek or intend to seek to receive any personal information from minors. Should a parent or guardian have reasons to believe that a minor has provided us with personal information without their prior consent, please contact us to ensure that the personal information is removed and the minor unsubscribes from any of our applicable Services.

11. Modification of This Policy

The effective date of this Policy is set forth at the top of this webpage. We reserve the right to amend this Policy at any time with or without notice and will place any updates on this webpage. The amended Policy supersedes all previous versions. Your continued use of Services on the Platforms will be taken as acceptance of the updated Privacy Policy.

12. How to Contact Us

If you have any question/complain/suggestion/request regarding this Policy, you may also contact us directly at: